Help

Placing An Order
CES welcome trade accounts and subject to status and credit history, an account can be opened within an hour of completing the customer account opening form. We also accept credit card payments where a trade account is not required.
CES will accept trade orders by any of the following methods:
– electronically via e-mail to sales@cesltd.uk.com
– via telephone 01793 512505
Quotation and product enquiries can be send via the website by clicking here.
Order Tracking
Orders can be tracked by either of the following methods:
– electronically via e-mail to sales@cesltd.uk.com
– via telephone 01793 512505
Delivery
Domestic Next Day Carrier, UK Mainland Only
Excluding postcodes beginning DD, HS,IV, KW, PH, ZE, AB.(Please note these are standard delivery charges for orders placed following an online request for a quotation. Customers with a trade account will have their own tariff.)
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Please note: all packages of 2kg or less will be dispatched by DHL Parcel (with the exception of flammable, corrosive or aerosol products) cost £10.00.
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£13.95 (2-25kg) DHL Parcel
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£19.95 (25-35kg) DHL Parcel
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£25.95 (35-45kg) DHL Parcel
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£31.95 (45-55kg) DHL Parcel
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£37.95 (55-65kg) DHL Parcel
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£64.95 (>65kg 2 Day Pallet Delivery)
Christmas and New Year Opening and Deliveries 2023
Critical Environment Solutions will close for Christmas at 4.00pm on Friday Dec 22nd 2023 and reopen on Tuesday 2nd January 2024.
Last Despatch Date for Parcel Deliveries (DHL) will be Thursday 21st December for next day parcel deliveries on Friday 22nd December
Last Despatch for Pallet Deliveries will be Thursday 21st December for next day pallet deliveries however Economy pallet deliveries and deliveries to remote addresses last Despatch will be Wednesday 20th December.
Product Returns
CES will accept product returns of your cleanroom consumable products up to 8 working days following the receipt of the goods, and a full refund will be issued for the cost of the goods subject to:
– Telephoning/Emailing to confirm the return
– Return by recorded mail
– The product is unopened and complete
– The product is returned in its original packaging
– The product is received undamaged
If goods are defective, corrupted or damaged then please refer to the terms and conditions of supply.
If you wish to cancel an online order, then please refer to the terms and conditions of supply.
Product returns should be addressed to:
Product Returns
Critical Environment Solutions Ltd
Unit 2276 Dunbeath Road
Elgin Industrial Estate
Swindon
Wiltshire
SN2 8EA
Frequently Asked Questions
In many instances MSDS sheets are available to download from the website and can be found within the detailed product area of your required product. If not, please contact customer services who will obtain a copy and forward to you.
In many instances data sheets are available to download from the website and can be found within the detailed product area of your required product. If not, please contact customer services who will obtain a copy and forward to you.
Yes, CES operate a validated Class 5 cleanroom and therefore are able to re-pack or pack cleanroom consumables in any configuration the customer requires.
Yes, CES operate a validated Class 5 cleanroom, in which products are re-bagged to a customer’s specification in a batch controlled process. These products can be sterilised by gamma irradiation and are supplied with a certificate of irradiation.
Yes, CES have a large number of existing NHS customers and can supply either on account or via the e-commerce store. We have a large range of sterile disinfectants including our own Microzone range but also have access to products manufactured by Johnson Diversey and Steris.
CES can provide consumable products to any company where contamination is an issue and this includes industries within the food manufacturing sector.
Apart from the correct gowning and the use of consumables designed for your class / grade of cleanroom, Tak mats placed correctly in and around entry points will greatly reduce foot borne contamination and reduce the need for heavy duty cleaning of floors.
Clearly a number of factors are involved but CES can often provide advice on cost effective alternatives to currently used brands and suggest methods of obtaining increased product life when in use.
Where applicable test data documents are either available to download from the website and can be found within the detailed product area of your required product or if not please contact customer services who will obtain a copy and forward to you.
Delivery information and pricing can be obtained the relevant page within the site. Please click here.
Yes CES offer cleanroom operator awareness training. The courses can be run to enhance the customers own programs or as a standalone session. The courses are competitively priced and provide excellent value per delegate. Please contact customer services for further information.
Staff at CES have over 30 years of experience in providing consumables and garments to cleanrooms and critical environments. A member of our sales team would be more than willing to discuss or visit your facility to determine the likely causes of your contamination problem and provide a recommendation as to the best products and apparel to use.
The cause could be from a number of sources such as operator behaviour or the use of unsuitable consumables, CES can provide advice on cleanroom employee work practices and the selection of the right products to meet your cleanroom protocols.
Due to invisible sub micron particles no wiper will be totally lint free but CES can supply wipers suitable for all applications taking into account the various criteria involved such as chemical resistance, cleanliness, absorbency and sterility.
Cleanrooms are classified according to the number and size of particles permitted per volume of air. Classifications are either listed as the ISO (International Standard) or the US FED STD 209E standard. Cleanroom Classification.
Please click the following link to download a poster describing the most effective method to fold and use cleanroom wipes poster.
Yes CES have a large number of trade customers within Europe. We can deliver to anywhere in the world. Please click here for delivery information.
Yes. Please click here to download a pdf copy of the certificate.
CES have access to a huge range of specialist cleaning tools and mops. In addition CES can provide specialist support direct from the product manufacturers.
CES are a market leader in the provision of specialised consumables, but are able to source non-critical and PPE products where it compliments an existing supply arrangement
As part of Micronclean Ltd the UK’s largest privately owned group of companies providing cleanroom consumables and cleanroom laundry services we can supply of full range of cleanroom garments and a nationwide cleanroom laundry service. For more information click here.