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Customer Service Cleanroom Consumable Supply

Placing an Order

In addition to placing an order via the e-shop within the Cleanroom Direct website, CES welcome trade accounts and subject to status and credit history an account can be opened within an hour of completing a customer account opening form, click here.

CES will accept trade orders by any of the following methods:

  • electronically via e-mail to
  • via telephone 01634 719422 or 01793 512505
  • via fax 01634 297415 or 01793 511994
  • via post to one of the following addresses, please click here

Trade Accounts

CES welcome trade accounts for its cleanroom consumable products, and subject to staus and credit history an account can be opened within an hour. The CES webstore only lists a small fraction of the full product offer that is able to be supplied or resourced. Please complete the customer account opening form click here and either e-mail or alternatively fax the form  to 01793 511994. Our admin team will promptly initiate the account opening process and get back to you as soon as the account is opened.

Order Tracking

To check the progress of an order, or to amend an order please:
Tel: 01793 512505
Facsimile: 01793 511994
Email: please click here

Product Returns

CES will accept product returns of your cleanroom consumable products up to 8 working days following the receipt of the goods, and a full refund will be issued for the cost of the goods subject to:

  • Telephoning to confirm the return
  • Return by recorded mail
  • The product is unopened and complete
  • The product is returned in its original packaging
  • The product is received undamaged

If goods are defective, corrupted or damaged then please refer to the terms and conditions of supply.
If you wish to cancel an on-line order then please refer to the terms and conditions of supply.

Product Returns

Product returns should be addressed to:

Product Returns
Critical Environment Solutions Ltd
Unit 2276 Dunbeath Road
Elgin Industrial Estate